Support channels
One inbox for everything: orders, products, returns, warranty. Replies within 1–2 business days, EU hours, in 10 languages.
Email the support team
Mon–Fri · 09:00–17:00 CET
Replies queue outside hours
What do you need?
Order status
Order placed? Your tracking number is in the confirmation email, with live tracking via /track. Email us if it hasn't shipped within 48 hours.
Product questions
Which model is right? Sleeve compatibility? Email support; we have the full Autoblow catalog hands-on and can advise.
Returns
14-day return window. Email support to start a return and we ship you a prepaid label. See /returns for the full policy.
Press · wholesale
Press inquiries, wholesale interest, distribution partnerships: same address, mention "press" or "wholesale" in the subject line.
24 months, EU-wide
Postal address
For physical mail or returns, email is faster for all support requests.
Kleine Kromme Elleboog 11C
9712 BS Groningen
Netherlands
81630948
NL862163134B01